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- You can return any product within 14 days after the delivery date.
- Custom products which are made to order cannot be returned.
- To claim your right of withdrawal it is sufficient to return the product (s) within the withdrawal period of 14 days after the delivery date.
- Make sure all products are exactly as you received them, with the identification tag and seal still attached.
- Remove label (s) carefully if this is necessary to review the product.
- We cannot accept items that have been worn beyond being tried on.
- Trying on is not considered wearing.
- For a simple return, please read the return instructions on the invoice included in your package.
- Prepare the package (or any other solid, rigid carton box) and stick a label over the prior delivery information.
- Return the package to our warehouse. Enter the following address:
House of Nature
1800 AA Alkmaar
- House of Nature will not compensate for items that have been lost in transportation. When returning or exchanging items you will have to pay for all shipping costs.
- Please contact our Customer Service if you do not have the invoice with return instructions or if have any other questions. They are happy to help.